4
1885 Southdale Center, Edina, MN 55435, USA
Edina, Minnesota 55435
+1 952-920-8430

Even though I'd only had it for one day, I just decided to just have the bracelet repaired at a jewelry store. But when I was at Southdale, I saw a Brighton store and decided to stop in and ask what they would recommend. I had no expectation that they would do anything for me since the item had been purchased elsewhere; at most I thought they might be able to send it somewhere for repair at my expense.

After listening to me explain the situation, however, the salesperson looked around in a few drawers, found an identical bracelet and traded it for the defective one with no hesitation. I was so happy and appreciative, I told her I could have hugged her. And she actually took me up on it.

I recently received a Brighton bracelet as a gift from my mother. I loved it--both for aesthetic and for sentimental reasons. Unfortunately, the clasp on the bracelet was defective--and without a receipt (which I'd thrown away) or a tag with a SKU, the department store where it had been purchased was having trouble tracking down a replacement.

This is by far the best experience I have ever had with a retailer. I am beyond impressed--and so thankful for the kindness of the sales associate and Brighton's policy of standing behind its product.

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Brighton Collectibles — Shoe Store in Edina

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Brighton Collectibles

Shoe Store at 1885 Southdale Center, Edina, MN 55435, USA. Here you will find detailed information about Brighton Collectibles: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    11:00 AM – 6:00 PM

Rating

4
/
5
Based on 4 reviews

Contacts

Categories:
State:
Minnesota
Address:
1885 Southdale Center, Edina, MN 55435, USA.
City:
Edina
Postcode:
55435

About Brighton Collectibles

Brighton Collectibles is a US Shoe Store based in Edina, Minnesota. Brighton Collectibles is located at 1885 Southdale Center, Edina, MN 55435, USA.


Please contact with Brighton Collectibles using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Brighton Collectibles opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Brighton Collectibles

  • Maria
    Added 2016.07.16
    Even though I'd only had it for one day, I just decided to just have the bracelet repaired at a jewelry store. But when I was at Southdale, I saw a Brighton store and decided to stop in and ask what they would recommend. I had no expectation that they would do anything for me since the item had been purchased elsewhere; at most I thought they might be able to send it somewhere for repair at my expense.
  • Caleb
    Added 2016.04.03
    After listening to me explain the situation, however, the salesperson looked around in a few drawers, found an identical bracelet and traded it for the defective one with no hesitation. I was so happy and appreciative, I told her I could have hugged her. And she actually took me up on it.
  • Jordan
    Added 2014.04.17
    I recently received a Brighton bracelet as a gift from my mother. I loved it--both for aesthetic and for sentimental reasons. Unfortunately, the clasp on the bracelet was defective--and without a receipt (which I'd thrown away) or a tag with a SKU, the department store where it had been purchased was having trouble tracking down a replacement.
  • Lillian
    Added 2013.12.09
    This is by far the best experience I have ever had with a retailer. I am beyond impressed--and so thankful for the kindness of the sales associate and Brighton's policy of standing behind its product.
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